Onyx Docs

Hubs

Open the Onyx hubs enabled for your organisation, and what to do when you can't open one.

Your organisation's hubs are the Onyx applications enabled for it:

HubWhat it's for
Deal HubMicrosoft CSP licensing, cost and incentive analysis for Onyx partners, with deal and proposal tools. See Deal Hub
Support HubMaya, the Microsoft licensing assistant. See SupportHub

Open a hub

  • In the sidebar, choose Deal Hub or Support Hub. Support Hub opens on its chat.
  • On the Dashboard, choose the hub's tile (Launch Deal Hub ↗). Support Hub's tile opens its own dashboard.

The hub opens in a new tab. You're already signed in, so there's nothing else to do.

The Hubs page, at platform.getonyx.dev/hubs, lists every hub enabled for your organisation, each with Enabled and Open hub.

The Hubs page with Deal Hub and Support Hub cards, each Enabled with an Open hub link
Hubs.

When you can't open a hub

You seeIt means
Ask your administrator for accessThe hub is enabled for your organisation but not given to you. Your organisation admin gives it to you under App access in User Management
Work in ProgressThe hub is in a controlled rollout and you haven't been selected yet
Not enabled for this organizationYour organisation doesn't have this hub. Contact your GEM

If you see No hubs enabled yet, contact your Onyx administrator.

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