Support Hub usage
Where to see how your organisation and the customers you manage are using Support Hub.
Support Hub has its own usage dashboard: how many questions were asked and answered, who is active, bookmarks and flags, across your organisation and the customers you manage. It's for organisation administrators.
To open it, choose the Support Hub tile on the Platform Dashboard (see Dashboard). It opens Support Hub on its dashboard.
For what Support Hub shows and how Maya answers, see the SupportHub guide.
User Management
Invite people with their first and last names, choose the apps they can open, change their role and status, and edit their name.
Pricing
Upload a supplier's price list, answer the questions Onyx asks only when it can't decide, check three prices and activate the list, and switch back if you need to.